Crucial conversations: tools for talking when stakes are high
(Book)
From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversationsexploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic toprovide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods toachieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying theskills taught in the book. Crucial Conservations is filledwith practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue andhelps you achieve relationships that are real, productive,and that will enrich your life and career.
Patterson, K. (2012). Crucial conversations: tools for talking when stakes are high. 2nd ed. New York, McGraw-Hill.
Chicago / Turabian - Author Date Citation (style guide)Patterson, Kerry, 1946-. 2012. Crucial Conversations: Tools for Talking When Stakes Are High. New York, McGraw-Hill.
Chicago / Turabian - Humanities Citation (style guide)Patterson, Kerry, 1946-, Crucial Conversations: Tools for Talking When Stakes Are High. New York, McGraw-Hill, 2012.
MLA Citation (style guide)Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. 2nd ed. New York, McGraw-Hill, 2012.
Notes
Record Information
Last Sierra Extract Time | Apr 25, 2024 06:41:35 AM |
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Last File Modification Time | Apr 25, 2024 06:44:27 AM |
Last Grouped Work Modification Time | Apr 25, 2024 08:50:34 PM |
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245 | 0 | 0 | |a Crucial conversations :|b tools for talking when stakes are high /|c Kerry Patterson [and others]. |
250 | |a 2nd ed. | ||
264 | 1 | |a New York :|b McGraw-Hill,|c [2012] | |
264 | 4 | |c ©2012 | |
300 | |a xviii, 244 pages ;|c 24 cm | ||
336 | |a text|b txt|2 rdacontent | ||
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504 | |a Includes bibliographical references (page 31) and index. | ||
505 | 0 | 0 | |t What's a crucial conversation? : and who cares? -- |t Mastering crucial conversations : the power of dialogue --|t Start with heart : how to stay focused on what you really want --|t Learn to look : how to notice when safety is at risk --|t Make it safe : how to make it safe to talk about almost anything --|t Master my stories : how to stay in dialogue when you're angry, scared, or hurt --|t State my path : how to speak persuasively, not abrasively -- |t Explore others' paths : how to listen when others blow up or clam up --|t Move to action : how to turn crucial conversations into action and results --|t Yeah, but : advice for tough cases --|t Putting it all together : toolsfor preparing and learning. |
520 | |a From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversationsexploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic toprovide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods toachieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying theskills taught in the book. Crucial Conservations is filledwith practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue andhelps you achieve relationships that are real, productive,and that will enrich your life and career. | ||
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