Business ethics: ethical decision making and cases
(Book)
Author:
Contributors:
Published:
Boston, MA : Cengage Learning, 2017.
Format:
Book
Edition:
Eleventh edition.
Physical Desc:
xviii, 654 pages ; 26 cm
Status:
Description
Using a managerial framework, [the authors] explain how ethics can be integrated into strategic business decisions. This framework provides an overview of the concepts, processes, mandatory, core, and voluntary practices associated with successful business ethics programs ... [The] primary goal ... is to enhance the awareness and the decision-making skills that students will need to make business ethics decisions that contribute to responsible business conduct. By focusing on the concerns and issues of today's challenging business environment, [the authors] demonstrate that studying business ethics provides vital knowledge that contributes to overall business success.-Pref.
Copies
Location
Call Number
Status
Last Check-In
CMU Main Books 3rd Floor
HF5387 .F45 2017
On Shelf
Apr 18, 2022
Citations
APA Citation (style guide)
Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2017). Business ethics: ethical decision making and cases. Eleventh edition. Boston, MA, Cengage Learning.
Chicago / Turabian - Author Date Citation (style guide)Ferrell, O. C, John. Fraedrich and Linda. Ferrell. 2017. Business Ethics: Ethical Decision Making and Cases. Boston, MA, Cengage Learning.
Chicago / Turabian - Humanities Citation (style guide)Ferrell, O. C, John. Fraedrich and Linda. Ferrell, Business Ethics: Ethical Decision Making and Cases. Boston, MA, Cengage Learning, 2017.
MLA Citation (style guide)Ferrell, O. C., et al. Business Ethics: Ethical Decision Making and Cases. Eleventh edition. Boston, MA, Cengage Learning, 2017.
Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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Language:
English
ISBN:
1305500849, 9781305500846
Notes
Bibliography
Includes bibliographical references and index.
Staff View
Grouped Work ID:
a95f5d66-dcdf-add6-2272-a10946297728
Record Information
| Last Sierra Extract Time | Apr 03, 2024 06:43:10 PM |
|---|---|
| Last File Modification Time | Apr 03, 2024 06:43:22 PM |
| Last Grouped Work Modification Time | Apr 26, 2024 06:22:02 PM |
MARC Record
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| 100 | 1 | |a Ferrell, O. C.|0 https://id.loc.gov/authorities/names/n82053047 | |
| 245 | 1 | 0 | |a Business ethics :|b ethical decision making and cases /|c O.C. Ferrell, John Fraedrich, Linda Ferrell. |
| 250 | |a Eleventh edition. | ||
| 264 | 1 | |a Boston, MA :|b Cengage Learning,|c 2017. | |
| 300 | |a xviii, 654 pages ;|c 26 cm | ||
| 336 | |a text|b txt|2 rdacontent | ||
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| 338 | |a volume|b nc|2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Machine generated contents note: pt. 1 AN OVERVIEW OF BUSINESS ETHICS -- ch. 1 The Importance of Business Ethics -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Business Ethics Defined -- Why Study Business Ethics? -- A Crisis in Business Ethics -- Specific Issues -- The Reasons for Studying Business Ethics -- The Development of Business Ethics -- Before 1960: Ethics in Business -- The 1960s: The Rise of Social Issues in Business -- The 1970s: Business Ethics as an Emerging Field -- The 1980s: Consolidation -- The 1990s: Institutionalization of Business Ethics -- The Twenty-First Century of Business Ethics -- Developing an Organizational and Global Ethical Culture -- The Benefits of Business Ethics -- Ethics Contributes to Employee Commitment -- Ethic Contributes to Investor Loyalty -- Ethics Contributes to Customer Satisfaction -- Ethics Contributes to Profits -- Our Framework for Studying Business Ethics -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- ch. 2 Stakeholder Relationships, Social Responsibility, and Corporate Governance -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Stakeholders Define Ethical Issues in Business -- Identifying Stakeholders -- A Stakeholder Orientation -- Social Responsibility and Business Ethics -- Issues in Social Responsibility -- Social Responsibility and the Importance of a Stakeholder Orientation -- Corporate Governance Provides Formalized Responsibility to Stakeholders -- Views of Corporate Governance -- The Role of Boards of Directors -- Greater Demands for Accountability and Transparency -- Executive Compensation -- Implementing a Stakeholder Perspective -- Step 1 Assessing the Corporate Culture -- Step 2 Identifying Stakeholder Groups -- Step 3 Identifying Stakeholder Issues -- Step 4 Assessing Organizational Commitment to Stakeholders and Social Responsibility -- Step 5 Identifying Resources and Determining Urgency -- Step 6 Gaining Stakeholder Feedback -- Contributions of a Stakeholder Perspective -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- pt. 2 ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS -- ch. 3 Emerging Business Ethics Issues -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Recognizing an Ethical Issue (Ethical Awareness) -- Foundational Values for Identifying Ethical Issues -- Integrity -- Honesty -- Fairness -- Ethical Issues and Dilemmas in Business -- Misuse of Company Time and Resources -- Abusive or Intimidating Behavior -- Lying -- Conflicts of Interest -- Bribery -- Corporate Intelligence -- Discrimination -- Sexual Harassment -- Fraud -- Consumer Fraud -- Financial Misconduct -- Insider Trading -- Intellectual Property Rights -- Privacy Issues -- The Challenge of Determining an Ethical Issue in Business -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- ch. 4 The Institutionalization of Business Ethics -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Managing Ethical Risk through Mandated and Voluntary Programs -- Mandated Requirements for Legal Compliance -- Laws Regulating Competition -- Laws Protecting Consumers -- Laws Promoting Equity and Safety -- The Sarbanes-Oxley (SOX) Act -- Public Company Accounting Oversight Board -- Auditor and Analyst Independence -- Whistle-Blower Protection -- Cost of Compliance -- Dodd-Frank Wall Street Reform and Consumer Protection Act -- Financial Agencies Created by the Dodd-Frank Act -- Consumer Financial Protection Bureau -- Whistle-Blower Bounty Program -- Laws That Encourage Ethical Conduct -- Federal Sentencing Guidelines for Organizations -- Core or Best Practices -- Voluntary Responsibilities -- Cause-Related Marketing -- Strategic Philanthropy -- Social Entrepreneurship -- The Importance of Institutionalization in Business Ethics -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- pt. 3 THE DECISIONMAKING PROCESS -- ch. 5 Ethical Decision Making -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- A Framework for Ethical Decision Making in Business -- Ethical Issue Intensity -- Individual Factors -- Organizational Factors -- Opportunity -- Business Ethics Intentions, Behavior, and Evaluations -- Using the Ethical Decision-Making Model to Improve Ethical Decisions -- Normative Considerations in Ethical Decision Making -- Institutions as the Foundation for Normative Values -- Implementing Principles and Core Values in Ethical Decision Making -- Understanding Ethical Decision Making -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- ch. 6 Individual Factors: Moral Philosophies and Values -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Moral Philosophy Defined -- Moral Philosophies -- Instrumental and Intrinsic Goodness -- Teleology -- Deontology -- Relativist Perspective -- Virtue Ethics -- Justice -- Applying Moral Philosophy to Ethical Decision Making -- Cognitive Moral Development and Its Problems -- White-Collar Crime -- Individual Factors in Business Ethics -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- ch. 7 Organizational Factors: The Role of Ethical Culture and Relationships -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Defining Corporate Culture -- The Role of Corporate Culture in Ethical Decision Making -- Ethical Frameworks and Evaluations of Corporate Culture -- Ethics as a Component of Corporate Culture -- Compliance versus Values-Based Ethical Cultures -- Differential Association -- Whistle-Blowing -- Leaders Influence Corporate Culture -- Power Shapes Corporate Culture -- Motivating Ethical Behavior -- Organizational Structure -- Group Dimensions of Corporate Structure and Culture -- Types of Groups -- Group Norms -- Variation in Employee Conduct -- Can People Control Their Actions within a Corporate Culture? -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- pt. 4 IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY -- ch. 8 Developing an Effective Ethics Program -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- The Responsibility of the Corporation to Stakeholders -- The Need for Organizational Ethics Programs -- An Effective Ethics Program -- An Ethics Program can Help Avoid Legal Problems -- Values versus Compliance Programs -- Codes of Conduct -- Ethics Officers -- Ethics Training and Communication -- Systems to Monitor and Enforce Ethical Standards -- Continuous Improvement of an Ethics Program -- Common Mistakes in Designing and Implementing an Ethics Program -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- ch. 9 Managing and Controlling Ethics Programs -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Implementing an Ethics Program -- The Ethics Audit -- Benefits of Ethics Auditing -- Ethical Crisis Management and Recovery -- Measuring Nonfinancial Ethical Performance -- Risks and Requirements in Ethics Auditing -- The Auditing Process -- Secure Commitment of Top Managers and Board of Directors -- Establish a Committee to Oversee the Ethics Audit -- Define the Scope of the Audit Process -- Review Organizational Mission, Values, Goals, and Policies and Define Ethical Priorities -- Collect and Analyze Relevant Information -- Verify the Results -- Report the Findings -- The Strategic Importance of Ethics Auditing -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- ch. | |
| 505 | 0 | |a 10 Globalization of Ethical Decision Making -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Global Culture, Values, and Practices -- Economic Foundations of Business Ethics -- Economic Systems -- Multinational Corporations -- Global Cooperation to Support Responsible Business -- International Monetary Fund -- United Nations Global Compact -- World Trade Organization -- Global Ethics Issues -- Global Ethical Risks -- Bribery -- Antitrust Activity -- Internet Security and Privacy -- Human Rights -- Health Care -- Labor and Right to Work -- Compensation -- Consumerism -- The Importance of Ethical Decision Making in Global Business -- Summary -- Important Terms For Review -- Resolving Ethical Business Challenges -- Check Your EQ -- ch. 11 Ethical leadership -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Defining Ethical Leadership -- Requirements for Ethical Leadership -- Benefits of Ethical Leadership -- Ethical Leadership and Organizational Culture -- Managing Ethical Business Conflicts -- Conflict Management Styles -- Ethical Leaders Empower Employees -- Ethical Leadership Communication -- Ethical Leadership Communication Skills -- Leader-Follower Relationships -- Ethics Programs and Communication -- Power Differences and Workplace Politics -- Feedback -- Leadership Styles and Ethical Decisions -- The RADAR Model -- Summary -- Important Terms for Review -- Resolving Ethical Business Challenges -- Check Your EQ -- ch. 12 Sustainability: Ethical and Social Responsibility Dimensions -- Chapter Objectives -- Chapter Outline -- An Ethical Dilemma -- Defining Sustainability -- How Sustainability Relates to Ethical Decision Making and Social Responsibility -- Global Environmental Issues -- Atmospheric -- Water -- Land -- Environmental Legislation -- Environmental Protection Agency (EPA) -- Environmental Regulations -- Alternative Energy Sources -- Wind Power -- Geothermal Power -- Solar Power -- Nuclear Power -- Biofuels -- Hydropower -- Business Response to Sustainability Issues -- Green Marketing -- Greenwashing -- Strategic Implementation of Environmental Responsibility -- Recycling Initiatives -- Stakeholder Assessment -- Risk Analysis. | |
| 650 | 0 | |a Business ethics|v Case studies.|0 https://id.loc.gov/authorities/subjects/sh2007102268 | |
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| 700 | 1 | |a Ferrell, Linda.|0 https://id.loc.gov/authorities/names/n00098179 | |
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